Max. 40 characters
If you have forgotten your password, you can create a new one here. To do so you have to perform the following security steps:

1) Give your user name or email address, whichever you remember, and click on the 'Next' button. Our system will check your registration by the given data.

2) Upon success we ask the security question chosen during the course of registration and you have to answer it.

3) If the answer is correct, the system will send you a verification link in email. With this you can verify your ownership of the account. By clicking on this link you will be taken back to our site to the final section of the process.

4) On this webpage you can see the main data of your account, then in the empty fields you have to give your new password and repeat it. For the protection of your account the new password has to meet our safety regulations again, just like at the initial registration.

Your password recovery process is completed.

The process is completely safe, because we don't send passwords in email, but you give your new password directly to our system, which is straightaway encrypted. After this step the verification link becomes invalid, it won't be possible to change the password with the link again.